Terms and Conditions

My normal fee is £60 per session. Sessions are about one hour. For more about terms and conditions read on.

Fees are payable by cash or bank transfer, session by session. I do not normally book a whole course of sessions in advance.

I need clients to give me more than 48 hours notice if they need to cancel a session. Please text me as soon as you know you need to cancel a session. I always give my text number to every client who books a session. For sessions cancelled at less than 48 hours notice there is a fee of £15. This is to cover the room booking which I still have to pay. (Most therapists in their terms and conditions charge full fee for cancellations. But I recognise that people have complicated lives and may need to cancel at short notice. However I still need to pay for the room).

Please allow enough time to get here, bearing in mind the possibility of traffic jams. Especially at rush hour, or around the time of the Devon Show if you’re coming from that direction.

Zero Tolerance for Violence and Abuse

I have zero tolerance of any physical or verbal threats, attempted intimidation or abuse directed at me personally. All of which will result in the immediate and permanent ending of therapy with me. (However I’m pleased to say that in 30 years of doing therapy this problem has never occurred! I’m only including it in the terms and conditions for legal reasons.)

Obviously I would also not tolerate any abuse directed against our very pleasant and professional receptionists or against other therapists and clients. Again, I’m glad to say this has never happened in the thirty years I’ve been working.

The Holmedale Centre where I work is about five minutes walk from Magdalene Road car park. It has a ground floor entrance and waiting room. However if you can’t manage stairs I would need to book a ground floor consulting room. So please specify if you need this.